We’re here for you 24/7 via Phone, Email or Online
Superior support and availability is paramount here at Triko. If you have questions about your account or setting up your Internet connection, we’re here for you 24/7.
Internet Connection
If you are having trouble with your internet connection please call us directly on 0508 4 TRIKO (0508 487 456) or stay updated regarding your issue by logging a support ticket HERE.
Network Status
For all network status events and updates please see the below required link.
- ADSL & VDSL Network Status
- Ultra Fast Fibre Network Status
- Wireless Broadband Status
- Cloud Phone Services Status
- Core Network & Authentication Status
Email Support
For non-urgent support please contact one of our team below:
- New Connections – newcon@triko.co.nz
- Existing Clients – clients@triko.co.nz
- Accounts Dept. – accounts@triko.co.nz
- Technical Dept. – operations.manager@triko.co.nz
- Email Services – support@triko.co.nz
- Network Operations – noc@triko.co.nz
Open a New Support Ticket